Aden, General Manager
Aden is a qualified automotive mechanic with over 15 years of experience in the automotive industry. Aden’s passion lies within his family, cars and any type of motorsport. Aden is proud to live in Bathurst and be an active contributor to the success of Auto Parts Central.
Aden is continuously involved in the community, spending his free time either helping/racing at the Bathurst Light Car Club events, working on his car, working on friends’ cars, or spending time with his family.
Aden is a crucial part of the customer service team at Auto Parts Central. He believes there is no problem too big or small and will always try to find a solution for customers.
Let’s Start with your name and your first ever car?
Hi, my name is Aden, and I am Ben’s number one go-to man (shh, don’t tell the team). My first ever car was a two-door Mazda 1300, with a fantastic colour choice of brown… no idea what Mazda was thinking with that colour!
What is your everyday driver?
My current everyday driver is a Next-Gen 2023 Ford Ranger. You can’t beat a ranger for size ;). No, I am not overcompensating!!
Tell me about a typical day as a Spare Parts Interpreter?
Believe it or not, my days are hectic! Most days consist of helping and taking customer orders (I would average a phone call about every 5-10 minutes). Within that time we have to work out pricing, order the correct parts from supplies (if needed), organise freight, and make sure invoices are correct and sent to our warehouse for part picking.
While the above doesn’t sound like much, when we have a different problem or customer every 5-10 minutes, it can become very fast-paced!
What kind of problems do you deal with?
A lot of problems we experience are either in freight – i.e the supplier has packed an incorrect part within a box; or the part listing are incorrect, resulting in us choosing the wrong products from our suppliers; or just simple freight delays. However, no problem is too big or too small here, and we always try to find a solution for our customers.
How does Auto Parts Central differ from its competitors?
We pride ourselves on the fact that all of the customer service/parts interpreters come from a technical background – almost all of us are qualified mechanics, and all of us have years of automotive experience! We can understand our customers’ problems and deliver the best technical advice. After all, at one stage we used to be in their [the customers’] boots!
What is your all time favourite race around Mount Panorama?
Hahaha, the one where I’m behind the steering wheel!
If you had $250,000 what car would you buy?
I would probably buy a Formula 3 car and go racing! Told you I love motorsport!
If it had to be a road car, it would have to be a Honda NSX.